SEO After AI • email consent • source card

Email preference and unsubscribe source card for AI search answers.

EMAIL-PREFERENCE-UNSUBSCRIBE-CARD-READY — Use this worksheet before a website FAQ, support macro, chatbot, AI answer engine snippet, or marketing assistant explains email preferences, unsubscribe links, consent status, re-subscribe paths, transactional messages, or suppression lists.

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Stop rule before AI answers

STOP PUBLISHING: do not let AI claim a person is subscribed, unsubscribed, opted in, opted out, re-subscribed, permanently suppressed, or exempt from marketing rules unless the ESP, CRM, consent log, preference-center copy, and approved policy source support it. Route privacy/legal, compliance, account-security, and sensitive-data questions to a qualified owner before publishing or sending.

Copy/paste source card

Email / customer identifier:
Request type: unsubscribe / preference change / re-subscribe / deliverability issue / transactional-message question / complaint
Verified source: ESP profile / CRM consent log / preference-center page / support ticket / privacy policy / legal-approved copy
Consent status shown in source:
Suppression status shown in source:
Transactional messages affected? yes / no / unknown
Marketing categories involved: newsletter / product updates / promotions / event reminders / onboarding / partner messages / other
Last consent or unsubscribe timestamp:
Allowed customer-safe wording:
Needs owner/privacy/legal review? yes / no
Review owner and next check date:
Public page(s) that need updating:

1) Unsubscribe request received

Hi {first_name}, thanks for letting us know. We are checking the email-preference record before confirming status. If you used the unsubscribe link, the preference center should show the latest marketing-email setting.

2) Preference-center path

You can update marketing email categories through {preference_center_link}. If the link is expired or does not match your email address, reply through the approved support channel so we can verify the record without guessing.

3) Transactional-message boundary

Marketing preferences are separate from necessary account, receipt, security, legal, or service messages. We are checking the approved policy source before saying which message types apply to this account.

4) Re-subscribe or accidental opt-out

We can review the current preference record and the approved re-subscribe path. We will not add an address back to marketing messages unless the source record shows the required consent step is complete.

AI audit prompt

You are reviewing a website, FAQ, support macro, chatbot answer, or AI-search snippet about email preferences, unsubscribe, re-subscribe, consent, suppression lists, or transactional messages. Use only the verified source card below. Do not invent consent status, subscription status, legal requirements, suppression-list behavior, re-subscribe eligibility, timing, or message categories. Return: 1) missing source facts, 2) risky claims in the draft, 3) customer-safe wording, 4) which items require owner/privacy/legal review.

Weekly review questions

Which public pages or AI answers still describe email preferences from old ESP settings?
Which support macros blur marketing opt-out, account notices, receipts, security alerts, or legal notices?
Which preference-center links, screenshots, or FAQs need owner review before answer engines quote them?

Product signal: if email-preference or unsubscribe source-card content earns clicks, replies, or reuse, add an email-consent/preference-center appendix to SEO After AI and a marketing-workflow guardrail prompt to the Small Business AI Profit Kit.