Why fit and size claims need a source card
A product page may have a size table, a PDF spec sheet, a manufacturer chart, review snippets, support macros, and return-policy exceptions that disagree. AI tools can turn that mess into invented certainty: “true to size,” “fits all standard models,” “free exchanges,” or “compatible with every version.” A source card gives the business one approved reference before AI-assisted content or answers talk about fit.
STOP PUBLISHING: do not let AI invent body measurements, model compatibility, installation fit, sizing advice, exchange eligibility, restocking fees, return windows, warranty coverage, customer-specific fit guarantees, or medical/safety/performance claims. Route sensitive sizing, compliance, accessibility, health, safety, or legal wording to the owner or qualified reviewer.
Copy/paste size-chart and fit-guide source card
| Field | What to capture | Review rule |
|---|---|---|
| Product and variant scope | Product name, SKU, variant, size system, model/version, region, material, package, and last-review date. | Do not reuse one fit answer across variants, regions, models, or bundles unless the same source applies. |
| Measurement source | Official chart, manufacturer spec, internal measurement, photo/spec proof, tolerance range, and source URL or file. | If measurements are approximate, conditional, or tolerance-based, say so clearly. |
| Fit or compatibility boundary | Who/what it fits, who/what it does not fit, prerequisites, exclusions, installation limits, accessibility/safety notes, and support handoff. | Owner/vendor review is required before public wording changes compatibility, suitability, safety, or performance claims. |
| Policy connection | Return/exchange window, restocking fee, packaging condition, custom-order exception, warranty/guarantee boundary, and escalation path. | Never imply free returns, exchanges, or fit guarantees unless the active policy source says so. |
| Customer-safe wording | Approved short answer, measurement instructions, “confirm before ordering” note, and support link. | Use cautious wording: “check the chart,” “measure before ordering,” “contact support if unsure,” or “compatibility review required.” |
Safe public wording templates
Fit-guide answer: Use the current [product/SKU] size chart before ordering. Measurements, compatibility, and fit can vary by [variant/model/material/body measurement/installation context]. If you are between sizes or unsure about compatibility, contact [support path] before purchase.Policy-safe answer: Returns, exchanges, restocking fees, custom-order exceptions, and warranty coverage follow the active [return/fit/warranty policy URL]. Do not rely on AI summaries for customer-specific eligibility.Internal AI note: STOP PUBLISHING. Do not invent sizing, measurements, compatibility, fit guarantees, returns, exchanges, restocking-fee waivers, warranty coverage, safety claims, or customer-specific advice. Use only the approved source card.AI audit prompt
Act as a cautious AI-search and ecommerce content QA assistant. Review the size-chart and fit-guide source card below and identify claims an AI answer engine might overstate or invent.
Do not invent measurements, sizing advice, compatibility, fit guarantees, exchange/refund rights, warranty coverage, safety claims, or customer-specific eligibility. Use only verified sources.
Source card:
- Product/SKU/variant/model covered:
- Official size chart or compatibility source URL:
- Measurement method and tolerance:
- Fit exclusions or compatibility limits:
- Return/exchange/restocking policy source:
- Customer-safe support path:
- Stale/conflicting PDFs, product pages, reviews, marketplace listings, or support macros:
- Escalation owner:
Return: 1) approved public summary, 2) claims needing owner/vendor review, 3) stale/conflicting source risks, 4) safe chatbot/FAQ answer, 5) STOP PUBLISHING items, and 6) next source-maintenance tasks.Weekly source-maintenance questions
- Do product pages, size charts, PDFs, marketplace listings, ads, support macros, and return policies say the same thing?
- Are measurements, tolerance ranges, compatibility limits, and variant differences dated and linked to an official source?
- Can shoppers confirm fit through an official path without relying on an AI summary?
- Which return, exchange, restocking, custom-order, warranty, accessibility, or safety claims require owner/vendor review?
Related free assets: Product Availability Checklist, Refund and Return Policy Checklist, and Product Page Checklist.
Disclosure: Horizon Flow is Andrew Burton's digital product catalog. This worksheet is useful without purchase; product links are labeled and UTM-tagged.
Product signal: if size-chart and fit-guide source cards earn clicks, replies, or reuse, consider adding a dedicated SEO After AI appendix covering product-page fit tables, marketplace listing conflicts, AI-shopping answer audits, and return-policy exception source cards.