When to use this
Run this review for any AI workflow that drafts customer replies, summarizes sales calls, writes website content, updates SOPs, creates quote follow-ups, or touches customer history. The goal is not to slow the team down. The goal is to catch problems while they are still small.
WEEKLY-AI-WORKFLOW-REVIEW-READY
Copy/paste 20-minute review agenda
- Open the workflow list. Name each AI-assisted workflow, its owner, reviewer, source material, and customer-impact level.
- Check the source facts. Confirm the workflow used approved notes, current policies, real customer history, and current pricing or availability before any output was sent.
- Review three examples. Pick one good output, one edited output, and one risky or confusing output from the past week.
- Label the risk. Mark each issue as fact risk, privacy risk, tone risk, promise/pricing risk, legal/compliance risk, or workflow-fit risk.
- Choose the decision. For each workflow, choose KEEP, FIX, PAUSE, or RETIRE. Do not leave the status blank.
- Assign one next action. Update the prompt, tighten the source checklist, retrain the reviewer, remove access, or add a stop rule.
- Record the evidence. Save the example, owner, change made, and next review date. Do not invent usage, savings, approvals, or customer outcomes.
Weekly review worksheet
| Workflow | Owner | Reviewer | Evidence checked | Decision | Next action |
|---|---|---|---|---|---|
| Example: quote follow-up draft | Owner/ops | Sales lead | Estimate, CRM notes, current availability | FIX | Add no-invented-price rule |
| Example: review reply draft | Marketing | Owner | Original review, policy, refund notes | KEEP | Keep human approval before posting |
| Example: AI website FAQ update | Marketing | Owner | Source page, service limits, proof link | PAUSE | Update stale source first |
STOP AUTOMATION rules
- Stop if the AI draft mentions a price, discount, guarantee, legal claim, hiring decision, health/safety advice, or customer-specific history that was not in the approved source material.
- Stop if the workflow uses private customer details in a tool or prompt that has not been approved for that data type.
- Stop if nobody owns the final review or the reviewer is only checking for grammar instead of facts, risk, and promises.
- Stop if the workflow is spreading because it feels convenient, but no weekly evidence shows it saves time or improves quality.
Copy/paste AI review prompt
You are helping review an AI-assisted workflow for a small business. Do not invent usage numbers, approvals, customer facts, pricing, policies, or outcomes. Use only the workflow notes below.
Workflow name:
Owner:
Reviewer:
Approved source material:
Three example outputs:
Known customer/policy/pricing constraints:
Return:
1. Keep/fix/pause/retire recommendation.
2. The biggest factual, privacy, tone, promise, or workflow-fit risk.
3. One prompt or checklist change that would reduce risk.
4. One owner-review question before this workflow continues.
5. Any missing source material that must be checked by a human.
How this connects to the Small Business AI Profit Kit
This free agenda is useful by itself. If a business wants the broader rollout system, The Small Business AI Profit Kit includes workflow selection worksheets, prompt libraries, rollout planning, and human-review rules for practical small-business AI adoption.
Related free resources: 30-Day AI Rollout Tracker, AI Output Acceptance Checklist, and AI Workflow Sunset Checklist.