Use this before sending any AI-assisted resident update
STOP AUTOMATION: do not approve charger installation, parking-space changes, outlet use, extension cords, fee waivers, utility billing, accessibility/accommodation outcomes, vendor timing, electrical capacity, code compliance, or enforcement action until a property manager has checked the lease/addenda, parking policy, building electrical source, local rules if applicable, insurance/vendor requirements, accommodation/legal review path, and approved resident communication channel.
- Do not tell a resident they may use a common-area outlet, garage outlet, extension cord, or assigned space for EV charging unless the approved policy/source record says so.
- Do not invent electrical-safety, code, fire, insurance, utility-metering, ADA/fair-housing, or owner-approval conclusions from a quick message or AI summary.
- Do not promise installation dates, vendor quotes, dedicated chargers, reserved parking, reimbursements, rent credits, towing outcomes, or fee changes without manager/legal/owner review.
Copy/paste EV charger request source card
- Resident / unit / vehicle / space: resident name, unit, vehicle type if volunteered, current assigned or requested space, garage/carport/open lot, date/time reported, channel, and whether the request mentions charging, parking, accessibility, safety, or billing.
- Policy and source record: lease/addendum, parking rules, EV-charging policy, outlet-use rule, community notice, building electrical notes, insurance/vendor requirements, accommodation/legal routing, and missing source facts.
- Safety and stop-rule notes: extension cord, common outlet, overloaded circuit, blocked access, trip hazard, fire-risk concern, unauthorized charger, shared parking conflict, or active resident dispute that requires acknowledgement-only wording.
- Routing boundary: property manager, maintenance lead, owner/asset manager, licensed electrician/vendor, legal/accommodation reviewer, accounting/billing owner, and who owns the next resident-safe update.
- Resident-safe wording owner: approved acknowledgement template, what can be said now, what cannot be promised, review due time, and where the resident should submit formal documents or photos if requested.
- CRM label:
ev_charger_request,parking_policy_review,electrical_safety_review,accommodation_legal_review, orstop_automation_ev_charging_claim.
Resident-safe snippets
Acknowledgement without approval
Thanks for the EV charging and parking request. Before we confirm whether charging, outlet use, installation, assigned-space changes, fees, billing, or exceptions are available, our team needs to review the lease/community rules, parking source, building/electrical requirements, and the approved routing path.
Safety concern or visible outlet use
We have the report and will review it through the property’s maintenance and management process. Please do not use any outlet, cord, charger, or parking setup that has not been approved in writing. If there is an active safety concern, avoid the area and use the property’s urgent contact process.
Resident asks for an exception or accommodation
We do not want to guess about policy exceptions, accommodation review, installation feasibility, costs, billing, or timing in a quick reply. We can document the request and route it to the appropriate review path, then follow up with source-backed information through the approved channel.
AI audit prompt
Review this draft resident update about EV charging, outlet use, electric-vehicle parking, assigned spaces, garage outlets, extension cords, installation requests, charging fees, utility billing, reasonable accommodation, or enforcement. Flag invented claims about approval, legal/accommodation outcomes, electrical capacity, code compliance, safety, fees, utility costs, owner/vendor timing, towing, or resident rights. Rewrite it as a source-backed acknowledgement with clear unknowns, manager/legal/vendor review, resident-safe wording, and STOP AUTOMATION guardrails.
Why it connects to Local Lead Rescue
Local Lead Rescue System packages intake, follow-up, CRM-label, and human-review patterns for local-service and property-management teams. This free worksheet is a property-management example of the same source-card method: respond quickly, preserve trust, route sensitive requests, and keep risky claims out of automated drafts.
See Local Lead Rescue System Start with the free missed-lead checklist